COMPUTER(S), PHONE(S) & AUTO REPAIRS
QUESTIONS YOU MIGHT WANT ANSWERS TO!!!!
***ALL DIAGNOSTICS***
$20 - $40
***DIAGNOSTICS THAT FALL IN RELLTECHCANIC SCOPE***
- CAN I GET A REFUND, IF NOTHING IS WRONG WITH THE PHONE AFTER THE REPAIR?
- YES, BUT THERE IS A $40 CHARGE (YOU'LL BE REFUNDED YOUR TOTAL MINUS (-) $40))
- YES, BUT THERE IS A $40 CHARGE (YOU'LL BE REFUNDED YOUR TOTAL MINUS (-) $40))
- IS THERE A WARRANTY FOR THE SCREEN REPLACEMENT REPAIR?
- YES, 7 DAYS.
- DOES RELLTECHCANIC SELL SCREEN PROTECTORS?
- NO, NOT YET.
- DOES RELLTECHCANIC HAVE A WARRANTY AFTER REPAIRING CHARGE PORTS AND CAMERAS?
- YES, 7 DAYS.
- WHAT DOES THE CAMERA INSTALLATION INCLUDES?
- LABOR ONLY AND INSTRUCTIONS ON HOW TO USE IT (LIMITED PER BRAND)
- DOES IT COST EXTRA FOR ADDITIONAL CORDS?
- YES.
- CAN I BUY MY OWN CORDS?
- YES.
- ARE THE PRICES THE SAME FOR ALL HOUSES?
- NO, IT IS STANDARD PRICING PENDING ON ROOF SPACE.
- IS THERE AN EXTRA CHARGE FOR COMING BACK?
- YES, AFTER FINAL PAYMENT, IF SERVICE TECH HAS TO COME BACK DUE TO CUSTOMER WANTING A CHANGE; THE IS A FEE.
- IF THE TV/COMPUTER SCREEN(S) FALL, DOES RELLTECHCANIC PAY FOR THE DAMAGES?
- NO, BECAUSE THE THE INTEGRITY OF THE MOUNTS ARE TESTED AFTER AND DURING INSTALLATIONS.
- NO, BECAUSE THE THE INTEGRITY OF THE MOUNTS ARE TESTED AFTER AND DURING INSTALLATIONS.
- IS THERE AN EXTRA CHARGE TO RUN CABLE TO ANOTHER ROOM TO VIEW ON ANOTHER SCREEN/TV?
- YES, ANOTHER LABOR AND MATERIAL CHARGE.
- YES, ANOTHER LABOR AND MATERIAL CHARGE.
- ARE PAYMENTS OR FINANCING AVAILABLE?
- NO.
- NO.
- ARE DOWN PAYMENTS REQUIRED?
- FOR PHONES REPAIRS THAT ARE OVER $140; AND SAMSUNG PHONE REPAIRS REQUIRE IS A $50 NON-REFUNDABLE DEPOSIT.
- FOR PHONES REPAIRS THAT ARE OVER $140; AND SAMSUNG PHONE REPAIRS REQUIRE IS A $50 NON-REFUNDABLE DEPOSIT.
- DOES RELLTECHCANIC GIVE REFUNDS?
- YES, WITHIN THE GIVEN GUIDELINES/TIME FRAME AFTER REPAIRS OR INSTALLATIONS. A CREDIT CAN BE GIVEN PENDING THE SERVICE.
- CAN THE LOYALTY CARD BE EXCHANGED AS CASH?
- NO, EXAMPLE, IF THE REPAIR IS $20 AND YOU HAVE $30 TO REDEEM; YOU DO NOT GET CASH BACK IN RETURN.
- NO, EXAMPLE, IF THE REPAIR IS $20 AND YOU HAVE $30 TO REDEEM; YOU DO NOT GET CASH BACK IN RETURN.
- DOES RELLTECHCANIC PROVIDE PARTS?
- NO, ONLY THE SCREENS FOR THE PHONE REPAIRS. RELLTECHCANIC DOES/CAN PROVIDE THE WIRING DURING TV MOUNTING AT AN ADDITIONAL COST. ....... i.e HDMI CABLES, BNC CABLES, COAXIAL CABLE, SWITHCES ETC.
- DOES RELLTECHCANIC REPLACE JUST SCREENS?
- NO, WE FIX SPEAKER, HEADPHONE & CHARGER PORT.
- ON RETURNS, DOES RELLTECHCANIC GIVE CASH OR CREDIT BACK?
- CASH RETURNS RECEIVE CASH BACK AND CARD RETURNS RECEIVE MONEY BACK TO THEIR CARD WHICH CAN TAKE UP TO 3-5 BUSINESS DAYS.
- CASH RETURNS RECEIVE CASH BACK AND CARD RETURNS RECEIVE MONEY BACK TO THEIR CARD WHICH CAN TAKE UP TO 3-5 BUSINESS DAYS.
- IF I CHANGE MY MIND AFTER THE REPAIR AND THERE IS NOTHING WRONG WITH THE SCREEN CAN I GET A REFUND?
- YES, YOU WILL BE CHARGED A $40FEE FOR THE SAME DAY IF YOU CHANGE YOUR MINE THE SAME DAY AND $60 FEE FOR THE 2ND THROUGH THE REST OF THE WARRANTY PERIOD (7 DAYS)
- EXAMPLE: REPAIR COST $120 CHANGE YOUR MIND THE SAME DAY, YOU GET $80 BACK.
- EXAMPLE: REPAIR COST $120 CHANGE YOUR MIND 2ND DAY, YOU GET $60 BACK.
- EXAMPLE: REPAIR COST $120 CHANGE YOUR MIND THE SAME DAY, YOU GET $80 BACK.
- YES, YOU WILL BE CHARGED A $40FEE FOR THE SAME DAY IF YOU CHANGE YOUR MINE THE SAME DAY AND $60 FEE FOR THE 2ND THROUGH THE REST OF THE WARRANTY PERIOD (7 DAYS)
- IS RELLTECHCANIC A CERTIFIED ELECTRICIAN?
- NO, BUT WORKING ON BEING CERTIFIED.
- CAN I JUST BOOK A CAMERA CONSULTATION?
- YES, BUT A CONSULTATION CHARGE WILL BE ADDED.
- YES, BUT A CONSULTATION CHARGE WILL BE ADDED.
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