ASK ABOUT THE  RETURNING CUSTOMER DISCOUNT!!!!

COMPUTER(S), PHONE(S) & AUTO REPAIRS 

***ALL DIAGNOSTICS***

$20 - $40

***DIAGNOSTICS THAT FALL IN RELLTECHCANIC  SCOPE***

  • CAN I GET A REFUND, IF NOTHING IS WRONG WITH THE PHONE AFTER THE REPAIR?
    • ​YES, BUT THERE IS A $40 CHARGE (YOU'LL BE REFUNDED YOUR TOTAL MINUS (-) $40)) 


  • IS THERE A WARRANTY FOR THE SCREEN REPLACEMENT REPAIR?
    • YES, 7 DAYS.


  • DOES RELLTECHCANIC SELL SCREEN PROTECTORS?
    • NO, NOT YET.


  • DOES RELLTECHCANIC HAVE A WARRANTY AFTER REPAIRING CHARGE PORTS AND CAMERAS?
    • YES, 7 DAYS. 


  • WHAT DOES THE CAMERA INSTALLATION INCLUDES? 
    • LABOR ONLY.


  • DOES IT COST EXTRA FOR ADDITIONAL CORDS?
    • YES.


  • CAN I BUY MY OWN CORDS?
    • YES.


  • ARE THE PRICES THE SAME FOR ALL HOUSES?
    • NO, IT IS STANDARD PRICING PENDING ON ROOF SPACE.


  • IS THERE AN EXTRA CHARGE FOR COMING BACK?
    • YES, AFTER FINAL PAYMENT, IF SERVICE TECH HAS TO COME BACK DUE TO CUSTOMER WANTING A CHANGE; THE IS A FEE.


  • IF THE TV/COMPUTER SCREEN(S) FALL, DOES RELLTECHCANIC PAY FOR THE DAMAGES?
    • ​NO, BECAUSE THE THE INTEGRITY OF THE MOUNTS ARE TESTED AFTER AND DURING INSTALLATIONS.  


  • IS THERE AN EXTRA CHARGE TO RUN CABLE TO ANOTHER ROOM TO VIEW ON ANOTHER SCREEN/TV?
    • ​YES, ANOTHER LABOR AND MATERIAL CHARGE.


  • ARE PAYMENTS ACCEPTED?
    • ​NO.


  • ARE DOWN PAYMENTS REQUIRED?
    • ​FOR PHONES REPAIRS THAT ARE OVER $140; AND SAMSUNG PHONE REPAIRS REQUIRE IS A $50 NON-REFUNDABLE DEPOSIT.


  • DOES RELLTECHCANIC GIVE REFUNDS?
    • ​YES, WITHIN THE GIVEN GUIDELINES/TIME FRAME AFTER REPAIRS OR INSTALLATIONS. A CREDIT CAN BE GIVEN PENDING THE SERVICE.


  • CAN THE LOYALTY CARD BE EXCHANGED AS CASH?
    • ​NO, EXAMPLE, IF THE REPAIR IS $20 AND YOU HAVE $30 TO REDEEM; YOU DO NOT GET CASH BACK IN RETURN.


  • DOES RELLTECHCANIC PROVIDE PARTS?
    • ​NO, ONLY THE SCREENS FOR THE PHONE REPAIRS. RELLTECHCANIC DOES/CAN PROVIDE THE WIRING DURING TV MOUNTING AT AN ADDITIONAL COST. ....... i.e HDMI CABLES, BNC CABLES, COAXIAL CABLE, SWITHCES ETC.​


  • DOES RELLTECHCANIC REPLACE JUST SCREENS?
    • ​NO, WE FIX SPEAKER, HEADPHONE & CHARGER PORT.


  • ON RETURNS, DOES RELLTECHCANIC GIVE CASH OR CREDIT BACK?
    • ​CASH RETURNS RECEIVE CASH BACK AND CARD RETURNS RECEIVE MONEY BACK TO THEIR CARD WHICH CAN TAKE UP TO 3-5 BUSINESS DAYS.


  • IF I CAN MY MIND AFTER THE REPAIR AND THERE IS NOTHING WRONG WITH THE SCREEN CAN I GET A REFUND?
    • ​YES, YOU WILL BE CHARGED A $30FEE FOR THE SAME DAY IF YOU CHANGE YOUR MINE THE SAME DAY AND $60 FEE FOR THE 2ND THROUGH THE REST OF THE WARRANTY PERIOD (7 DAYS)
      • ​EXAMPLE: REPAIR COST $120 CHANGE YOUR MIND THE SAME DAY, YOU GET $90 BACK.
      • EXAMPLE: REPAIR COST $120 CHANGE YOUR MIND 2ND DAY, YOU GET $60 BACK.


  • IS RELLTECHCANIC A CERTIFIED ELECTRICIAN?
    • NO, BUT WORKING ON BEING CERTIFIED.