CAN I GET A REFUND, IF NOTHING IS WRONG WITH THE PHONE AFTER THE REPAIR?
YES, BUT THERE IS A $40 CHARGE (YOU'LL BE REFUNDED YOUR TOTAL MINUS (-) $40))
IS THERE A WARRANTY FOR THE SCREEN REPLACEMENT REPAIR?
YES, 7 DAYS.
DOES RELLTECHCANIC SELL SCREEN PROTECTORS?
NO, NOT YET.
DOES RELLTECHCANIC HAVE A WARRANTY AFTER REPAIRING CHARGE PORTS AND CAMERAS?
YES, 7 DAYS.
WHAT DOES THE CAMERA INSTALLATION INCLUDES?
LABOR ONLY AND INSTRUCTIONS ON HOW TO USE IT (LIMITED PER BRAND)
DOES IT COST EXTRA FOR ADDITIONAL CORDS?
YES.
CAN I BUY MY OWN CORDS?
YES.
ARE THE PRICES THE SAME FOR ALL HOUSES?
NO, IT IS STANDARD PRICING PENDING ON ROOF SPACE.
IS THERE AN EXTRA CHARGE FOR COMING BACK?
YES, AFTER FINAL PAYMENT, IF SERVICE TECH HAS TO COME BACK DUE TO CUSTOMER WANTING A CHANGE; THE IS A FEE.
IF THE TV/COMPUTER SCREEN(S) FALL, DOES RELLTECHCANIC PAY FOR THE DAMAGES?
NO, BECAUSE THE THE INTEGRITY OF THE MOUNTS ARE TESTED AFTER AND DURING INSTALLATIONS.
IS THERE AN EXTRA CHARGE TO RUN CABLE TO ANOTHER ROOM TO VIEW ON ANOTHER SCREEN/TV?
YES, ANOTHER LABOR AND MATERIAL CHARGE.
ARE PAYMENTS OR FINANCING AVAILABLE?
NO.
ARE DOWN PAYMENTS REQUIRED?
FOR PHONES REPAIRS THAT ARE OVER $140; AND SAMSUNG PHONE REPAIRS REQUIRE IS A $50 NON-REFUNDABLE DEPOSIT.
DOES RELLTECHCANIC GIVE REFUNDS?
YES, WITHIN THE GIVEN GUIDELINES/TIME FRAME AFTER REPAIRS OR INSTALLATIONS. A CREDIT CAN BE GIVEN PENDING THE SERVICE.
CAN THE LOYALTY CARD BE EXCHANGED AS CASH?
NO, EXAMPLE, IF THE REPAIR IS $20 AND YOU HAVE $30 TO REDEEM; YOU DO NOT GET CASH BACK IN RETURN.
DOES RELLTECHCANIC PROVIDE PARTS?
NO, ONLY THE SCREENS FOR THE PHONE REPAIRS. RELLTECHCANIC DOES/CAN PROVIDE THE WIRING DURING TV MOUNTING AT AN ADDITIONAL COST. ....... i.e HDMI CABLES, BNC CABLES, COAXIAL CABLE, SWITHCES ETC.
DOES RELLTECHCANIC REPLACE JUST SCREENS?
NO, WE FIX SPEAKER, HEADPHONE & CHARGER PORT.
ON RETURNS, DOES RELLTECHCANIC GIVE CASH OR CREDIT BACK?
CASH RETURNS RECEIVE CASH BACK AND CARD RETURNS RECEIVE MONEY BACK TO THEIR CARD WHICH CAN TAKE UP TO 3-5 BUSINESS DAYS.
IF I CHANGE MY MIND AFTER THE REPAIR AND THERE IS NOTHING WRONG WITH THE SCREEN CAN I GET A REFUND?
YES, YOU WILL BE CHARGED A $40FEE FOR THE SAME DAY IF YOU CHANGE YOUR MINE THE SAME DAY AND $60 FEE FOR THE 2ND THROUGH THE REST OF THE WARRANTY PERIOD (7 DAYS)
EXAMPLE: REPAIR COST $120 CHANGE YOUR MIND THE SAME DAY, YOU GET $80 BACK.
EXAMPLE: REPAIR COST $120 CHANGE YOUR MIND 2ND DAY, YOU GET $60 BACK.